Helena Frye
Duke University has implemented a digital ticketing system for Duke Athletics events, allowing fans to access their tickets via their mobile devices. Season ticket holders can take advantage of the ALL-IN-1 pass, which consolidates all sports season tickets and parking into a single, smart pass that automatically updates. Transferring tickets to another fan is straightforward and can be done through the My Account feature on the Duke University website. This guide will walk you through the process of transferring Duke basketball tickets, ensuring a smooth transaction for both the sender and recipient.
| Characteristics | Values |
|---|---|
| Ticket type | Digital |
| Transfer method | Online via the Duke University website |
| Transfer requirements | Must have a My Account |
| Transfer process | Login to My Account, select the game, select the ticket(s), enter recipient's mobile number, review, and confirm |
| Additional notes | Season tickets can be transferred to a spouse; however, they cannot be transferred down a generation without a transfer agreement with the Iron Dukes Office |
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What You'll Learn
Transferring tickets via the Ticket Transfer tool
Duke University has implemented a digital ticketing system for Duke Athletics events, which can be accessed via mobile devices. This system includes the Ticket Transfer tool, which can be used to transfer tickets to another fan. Here is a step-by-step guide on how to transfer your Duke basketball tickets using the Ticket Transfer tool:
- Log in to your account: Using your mobile device, log in to your Duke University account. You can use your email address to log in and access your tickets.
- Navigate to ticket management: Once you are logged in, find the option to manage your tickets. This is usually found under a section called "Manage Your Tickets" or "My Tickets."
- Select the tickets for transfer: Choose the specific game or event for which you want to transfer tickets. Check the box or select the tickets you wish to transfer.
- Initiate the transfer process: Tap or click on the "Transfer" option. This will start the process of transferring your selected tickets.
- Provide recipient information: Enter the mobile number or email address of the person receiving the tickets. Make sure you have the correct and up-to-date contact information for the recipient.
- Review and confirm the transfer: Before finalizing the transfer, carefully review the details to ensure the correct tickets are being transferred to the right person. Look for a "Review" or "Continue" button to verify the information before completing the transfer.
- Complete the transfer: After reviewing the details, look for a button or option to confirm and execute the transfer. This is usually a prominent button with a clear call to action, such as "Transfer Ticket."
- Receive confirmation: Once the transfer is initiated, you will typically receive a confirmation email or text message. This confirmation serves as a record of the transfer and may include additional information or instructions.
- Recipient acceptance: The recipient of the tickets will receive a link or notification with instructions on how to accept the transferred tickets. They must follow these instructions to claim their tickets within a specified timeframe, usually 48 hours.
- Ticket validity: Keep in mind that once the recipient accepts the transferred tickets, any previous versions of those tickets become invalid. This includes tickets stored in your phone's wallet app or digital wallet.
By following these steps, you can successfully transfer your Duke basketball tickets to another individual using the Ticket Transfer tool provided by Duke University's digital ticketing system. This process ensures a safe, secure, and convenient way to manage and transfer your tickets to other fans.
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Transferring tickets to a spouse
If you are a Duke Men's Basketball season ticket holder, you can transfer your season tickets to your spouse. To do this, you must follow the steps outlined below:
Firstly, log in to your 'My Account' on your mobile device. Then, under 'Manage Your Tickets', tap 'Transfer'. Select the game for which you would like to transfer your tickets by checking the box next to the relevant ticket(s. Following this, tap the 'Continue' button.
You will then be required to type in the mobile number of the person receiving the tickets (in this case, your spouse). After this, tap the 'Review Transfer' button. Once you have reviewed the information and confirmed it is correct, tap the 'Transfer Ticket' button.
You will then receive a Ticket Transfer Initiation Confirmation via email or text. It is important to note that season tickets cannot be transferred down a generation without first establishing a transfer agreement with the Iron Dukes Office. For more information, contact the Iron Dukes Office at 919-613-7575.
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Logging into your account to transfer tickets
To transfer your Duke basketball tickets, you must first log in to your account.
To transfer your tickets, you will need to log in to your My Account on your mobile device. You can log in using your email address. If you have forgotten your password, you can reset it by clicking on the "Forgot Password" option on the login page and following the instructions.
Once you have successfully logged in, you can begin the ticket transfer process. It is important to note that ticket transfers should only be used to send tickets to other fans. You can transfer your tickets to anyone with an internet connection. To initiate the transfer, locate the Manage Your Tickets section in your account. From there, you will need to follow a series of steps, including selecting the specific game and tickets you want to transfer, entering the recipient's mobile number or email address, and reviewing the transfer details before finalizing the transaction.
Additionally, if you have a hard copy of your tickets, you can still transfer them by using the Ticket Transfer tool instead of sending a screenshot. The ALL-IN-1 pass is also available for season ticket holders, which consolidates your sports season tickets and parking into a single, smart pass. This pass automatically updates when tickets are transferred or become unavailable.
Remember to keep your mobile device charged, as you will need to download your tickets before arriving on campus.
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Using a mobile device to transfer tickets
Duke University has introduced digital tickets for Duke Athletics events, which can be accessed through your mobile device. This is a convenient and safe way to manage your tickets. To transfer your Duke basketball tickets using a mobile device, follow these steps:
Logging In and Initiating the Transfer
- Log in to your Duke University account on your mobile device.
- Navigate to the “Manage Your Tickets” section and tap “TRANSFER”.
- Select the specific Duke basketball game for which you want to transfer tickets.
- Check the box next to the ticket(s) you intend to transfer.
Entering Recipient Details
Tap the blue “CONTINUE” button and input the mobile number of the recipient or their email address if that option is available.
Review and Confirmation
- Review the transfer details to ensure accuracy.
- Tap the blue “REVIEW TRANSFER” button.
- Finally, tap the blue “TRANSFER TICKET” button to complete the process.
You will receive a confirmation email or text message once the transfer is initiated. The recipient will be sent a link to accept the tickets, and they must follow the instructions to claim them within a specified timeframe (e.g., 48 hours). It's important to note that once the recipient accepts the tickets, all previous versions of those tickets become invalid.
Downloading Tickets
To enter a Duke Athletics venue, ensure that you have downloaded your tickets to your mobile device before arriving. You can download the tickets by tapping “Add to Apple Wallet” on iPhones or saving them to your Google Pay/Wallet on Android devices. Keep your device fully charged, and consider unlocking your device before opening the wallet app for quicker access.
Additional Tips
- If you have an ALL-IN-1 pass, add it to your digital wallet. This pass simplifies the digital wallet experience for season ticket holders, consolidating sports season tickets and parking into a single smart pass.
- Screenshots of tickets will not work for entry, so ensure you have the official ticket in your digital wallet.
- If there are issues with scanning your ticket, you may access the ticket's unique QR code. For Apple devices, tap the button in the top right corner and scroll down. The QR code will be located halfway down the page. For Android devices, scroll down below the ticket image and tap “Show Code” to display the QR code.
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Recalling a ticket transfer
To recall a ticket transfer for Duke basketball, follow these steps:
- Using your mobile device, log in to your Duke University account.
- Navigate to the "Manage Your Tickets" section.
- Locate the specific basketball game for which you transferred tickets.
- Select the game by tapping on it.
- Check the box next to the transferred ticket(s) that you wish to recall.
- Tap the "Return" button.
- Review the information to ensure you are recalling the correct ticket transfer.
- Tap the "Yes, Process Return" button to confirm the recall.
- The tickets will be returned to your account, and you can then manage or transfer them to another individual if needed.
It is important to note that you should download the recalled tickets to your mobile device before arriving on campus for the game. Additionally, ensure that your mobile device is fully charged to avoid any issues with ticket scanning.
For physical tickets, if you still have them in your possession, you can use them to gain entry to the stadium. However, digital tickets must be downloaded to a mobile device for entry.
If you have any specific questions or concerns about recalling a ticket transfer, you can contact the Duke University support team or refer to their website for more detailed instructions.
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Frequently asked questions
You can transfer your tickets to anyone with an Internet connection. Log in to your My Account on your mobile device, select Transfer under Manage Your Tickets, select the game and the ticket(s), and enter the mobile number of the recipient. The recipient will receive a link to accept the tickets.
Yes, you can transfer your tickets by logging into your My Tickets account on any device with a working Internet connection.
No, tickets can only be transferred from My Account.
Yes, season tickets can be transferred to a spouse. However, season tickets cannot be transferred down a generation without first establishing a transfer agreement with the Iron Dukes Office.
Yes, instead of sending a screenshot of your ticket, use the Ticket Transfer tool.
