Amanda Knapp
Penn State basketball tickets are going digital, which means that students will need to bring their smartphones to the Bryce Jordan Center. Students can transfer tickets to one another, and non-student tickets can be resold online. To transfer a ticket, log in to your Ticketmaster account, locate your ticket, and tap Transfer. Then, enter the recipient's mobile number or email address. The recipient will receive a message with a link to claim the ticket. If you're accepting a transferred ticket, simply tap the link and log in to your Ticketmaster account.
| Characteristics | Values |
|---|---|
| Ticket transfer platform | Ticketmaster |
| Ticket transfer eligibility | Only active Penn State students without a ticket for a particular game are eligible to accept ticket transfer offers. |
| Ticket transfer process | Log in to Ticketmaster, locate the ticket order, tap Transfer, enter recipient's mobile number or email address, and press send. |
| Ticket acceptance process | Tap the Accept Tickets link in the email, log in to Ticketmaster, view tickets by tapping View Tickets or by going to My Events. |
| Ticket download process | Download tickets to Apple Wallet by clicking the "Download to Apple Wallet" button on the ticket page. |
| Student ticket requirements | A valid Penn State University Park student ID must be presented with the ticket upon entry. |
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What You'll Learn
Linking Ticketmaster and PSU Ticketmaster accounts
To link your Ticketmaster and PSU Ticketmaster accounts, you must first ensure that you have both accounts set up. All University Park students automatically have a PSU Ticketmaster account associated with their Penn State email address. To access your PSU Ticketmaster account for the first time, follow these steps:
- Visit the BJC Account Manager website.
- Click "Sign In".
- Enter your Penn State email address.
- Click "Forgot Password".
- Check your email for a temporary password.
- Return to the BJC Account Manager website and sign in using your temporary password.
- Follow the prompts to set a new password.
Once you have set up your PSU Ticketmaster account, you can link it to your regular Ticketmaster account. Here are the steps to do so:
- Purchase your PSU basketball tickets through the BJC Account Manager Powered by Ticketmaster.
- Select "Mobile" as the method of receiving your ticket.
- Complete the ticket order process.
- Open the Ticketmaster app or visit Ticketmaster using your mobile device.
- Log in to your Ticketmaster account and locate the order with your PSU basketball tickets.
- Navigate to "My Events" and select the event to view your tickets.
By following these steps, you will have linked your Ticketmaster and PSU Ticketmaster accounts, allowing you to access and manage your PSU basketball tickets through your regular Ticketmaster account.
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Accepting transferred tickets
If you are accepting transferred tickets, it is a good idea to ensure that you know and trust the person who is transferring the tickets to you.
Firstly, check if the tickets are eligible for transfer. To do this, go to your order and select the 'Transfer' button. If the button is greyed out, the tickets are not eligible for transfer. If the transfer button is available, select the tickets you would like to accept and click 'Transfer to'. If the tickets have been sent to you via email, tap the 'Accept Tickets' link in your email. If they have been sent via text message, tap the 'Sign in' link in your text messages.
Next, log in to your Ticketmaster account, creating a new account if necessary. Be sure to use the same email address that the tickets were sent to. If you create a new account, this can also be used to log into your other ticket sites to see those tickets.
Finally, view your tickets by tapping 'View Tickets' or by going to 'My Events'.
Student Tickets
If you are a student, you may need to present a valid student ID along with your ticket upon entry. If you fail to do so, you may be charged the difference between the student discount price and the regular price of the ticket. Only active students who do not have a student ticket for a particular game are eligible to accept ticket transfer offers.
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Transferring tickets to other students
Once you have accessed your Ticketmaster account, locate the order with your ticket by navigating to "My Events" and selecting the event to view your tickets. If you are transferring general public tickets, you can do so by tapping "Transfer". However, note that if the "Transfer" button is greyed out, your tickets are not eligible for transfer.
To transfer student tickets, you will need to enter the contact information for the recipient student and click "Transfer". The recipient will receive an email or text message with a link to accept the ticket offer. They will need to log in to their Ticketmaster account or create a new one, using the same email address that the tickets were sent to. After accepting the tickets, they can view them by tapping "View Tickets" or by going to "My Events".
It is important to know and trust the person transferring tickets to you, as you will be sharing personal information. Additionally, keep in mind that students will need to bring their smartphones and present a valid student ID along with their ticket upon entry.
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Viewing tickets on the Ticketmaster app
To view your tickets on the Ticketmaster app, you will first need to download the app on your Apple or Android device. You can then log in to your Ticketmaster account and view your tickets by tapping "View Tickets" or by navigating to My Events and selecting the event to view your tickets.
If you purchased your tickets through the Ticketmaster app or on Ticketmaster.com, your tickets will be available to view in the app. If you purchased your tickets through Account Manager, there is a separate set of instructions to access your tickets, which can be found on the Bryce Jordan Center website.
If you are a University Park student, you automatically have an account in BJC Account Manager associated with your Penn State email address. To access your account for the first time, you will need to visit the BJC Account Manager, click "Sign In", enter your Penn State email address, click "Forgot Password", and then check your email for a temporary password. You can then return to the BJC Account Manager, sign in, and set a new password.
Once you have accessed your tickets, you can add them to a mobile wallet to ensure that you can access them at the venue. Apple users can add tickets to Apple Wallet, while Android users can use Google Wallet for event entry.
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Troubleshooting ticket downloads
Before the game
If you are unable to download the official Penn State Athletics app, you must manage your tickets through the mobile Student Account Manager. If you are an international student, you can access your tickets by logging into the Student Account Manager through the Penn State Athletics app.
During the game
If your phone battery dies on game day, there is a charging station outside of Gate A at Beaver Stadium.
Accepting tickets
To accept tickets, tap the 'Accept Tickets' link in your email. Log in or create a new account, using the email address that the tickets were sent to. If you create a new account, you can use it to log into your other ticket sites. You can then view your tickets by tapping 'View Tickets' or by going to 'My Events'.
Transferring tickets
If the Transfer button is greyed out, your tickets are not eligible for transfer. If you are able to transfer them, select the tickets you would like to transfer and tap 'Transfer To'. Enter the recipient's mobile number or email address. If a mobile number is entered, a link to claim the ticket will open in a text message. If an email address is entered, a link to claim the ticket will be sent via email.
Ticketmaster
Ticketmaster is the official ticketing partner of the Bryce Jordan Center. Visit Ticketmaster.com for answers to commonly asked questions regarding accepting transferred mobile tickets.
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