Amanda Knapp
The University of Texas Athletics department is committed to providing a safe and enjoyable environment for fans, as seen in their extensive fan guides and services. Texas Tech basketball also has a strong fan following, with the team's 100th season underway and 18 home games set to be played at the United Supermarkets Arena. Both universities offer various fan accommodations, including mobile ticketing systems, parking options, and clear bag policies. Texas even allowed fans to design the new basketball court at the Moody Center, showing their dedication to fan engagement. These measures ensure fan convenience, safety, and participation, creating an exciting atmosphere for Texas basketball enthusiasts.
| Characteristics | Values |
|---|---|
| Texas Tech Basketball Season | 100th season underway |
| Number of Home Games | 18 |
| Location | United Supermarkets Arena |
| Ticketing | 100% mobile |
| Re-entry Policy | Not permitted |
| Parking | Paid parking delayed until next season |
| Fan Services | Customer service division of Texas Athletics |
| Fan Guide | Available on the University of Texas Athletics website |
| Fan Involvement | Fans can design the new basketball court at Moody Center |
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What You'll Learn
Texas Tech Basketball's 100th season
The 100th season of Texas Tech Basketball is underway, with 18 home games set to be played at the United Supermarkets Arena. The Red Raiders opened their 100th season against Bethune-Cookman, riding a 24-game winning streak in season openers. Texas Tech has now appeared in the national rankings for eight straight seasons, the best in program history.
This season, Texas Tech introduced a new "tap and go" mobile ticketing system to speed up arena entry. All basketball tickets will remain 100% mobile-only and will not use QR codes for scanning. Fans with multiple tickets will need to swipe horizontally and tap each ticket near the scanner for entry. Texas Tech will no longer accept screenshots of mobile tickets to protect ticket holders from scams or counterfeit purchases.
Texas Tech's head coach, Grant McCasland, has had a successful start to his career at the program, with a 51-20 record, the best start for a head coach in Texas Tech's history. He was a 2025 Werner Ladder Naismith Men's College Coach of the Year semifinalist. McCasland is also an assistant coach for the USA Basketball Men's Junior National Team, which won the 2024 FIBA U18 AmeriCup.
Texas Tech's 100th season was historic, with the team reaching the NCAA Tournament Elite 8 for the third time in program history and posting 28 victories, the third most ever for the program. The Red Raiders have had a strong start to the season, going on a four-game winning streak and winning four straight road games to begin Big 12 play for the first time in program history.
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Texas Tech's new mobile ticketing system
For the 2024-25 basketball season, Texas Tech introduces a new "tap and go" mobile ticketing system to speed up arena entry for fans. All basketball tickets, including premium areas, will be 100% mobile and will not use QR codes for scanning. Instead, fans will need to place their downloaded mobile tickets near wireless ticket scanners for identification. Fans with multiple tickets will need to swipe horizontally and tap each ticket to the scanner for entry.
Texas Tech will no longer accept screenshots of mobile tickets to protect ticket holders from scams or counterfeit purchases. Fans needing to transfer their tickets can do so online via their TexasTech.com accounts or by using the official Texas Tech mobile app.
The new mobile ticketing system is part of Texas Tech's ongoing efforts to enhance the fan experience while also meeting the evolving revenue demands of college athletics. For instance, Texas Tech delayed the implementation of paid parking in the S-1 lot for men's basketball games, keeping it open and free for the 2024-25 season.
Additionally, Texas Tech has outlined specific bag policies for the season. Small clutch bags, roughly the size of a hand, with or without handles or straps, are permitted inside the venue along with one of the clear plastic bags. Medically necessary items are also allowed after proper inspection, and hand sanitizer and disinfectant wipes are permitted inside the United Supermarkets Arena.
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Texas Longhorn's new basketball court design
In 2021, the University of Texas invited fans to design a new basketball court for the Texas Longhorns team. The winning design would be used for the team's new home, the Moody Center, which opened in April 2022. The winner of the contest would receive two tickets to the men's and women's home openers at the Moody Center and be named the official court designer. The University of Texas provided a court template with NCAA-required lines and Big 12 logos for fans to use when submitting their designs.
The final design of the Moody Center court was revealed in May 2022. It is a combination of four fan submissions and input from the coaches. The design features burnt orange around the court with a large burnt orange Longhorns logo at center court. One baseline features "TEXAS" in large lettering, while the other features "LONGHORNS". White Big 12 logos are beneath both foul lines, which will likely be changed to SEC logos in the future.
The new design is a significant departure from the previous court at the Erwin Center, which featured a white state of Texas behind the large Longhorns logo at center court, burnt orange in the free-throw lane, and small white Longhorns logos in each corner. The Moody Center has a simple yet classic look and can seat up to 15,000 spectators, giving the Longhorns a home-court advantage.
Truist, the Official Bank Sponsor of Texas Athletics and Official Partner of Moody Center, permanently replicated the Moody Center court design as part of a public outdoor court refurbishment in the Austin area. This initiative aimed to bring the new court design to the community and foster a passion for basketball among locals.
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Texas Athletics' prohibited items list
The University of Texas Athletics implemented a Clear Bag Policy in 2017 to enhance security measures and expedite venue entry. The policy outlines that only clear bags are permitted inside the venue, with a focus on limiting the size and style of bags to maintain a safe environment and improve the overall experience. This policy is in line with guidelines set by the Southeastern Conference (SEC) and adopted by several colleges, the NFL, and entertainment and professional sports venues.
Prohibited Items List:
- Backpacks
- Printed pattern plastic bags
- Fanny packs
- Purses
- Reusable grocery totes
- Mesh or straw bags
- Duffle bags
- Large totes
- Camera or binocular cases
- Diaper bags (items must be placed in a clear plastic bag)
- Video cameras
- Professional detachable lens cameras
- Electronic equipment cases
- Banners
- Fireworks
- Strollers
- Tripods
- Alcoholic beverages
- Coolers
- Cans
- Bottles
- Wineskins
- Foodstuffs
- Umbrellas
- Flagpoles
- Pets
- Artificial noisemakers
It is important to note that fans can still carry permitted items such as keys, phones, wallets, and makeup in their pockets or hands if they choose not to use a clear bag. Additionally, medically necessary items are allowed after proper inspection, and hand sanitizer and disinfectant wipes are permitted.
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Texas Tech's parking and re-entry policies
For the 2024-25 basketball season, Texas Tech has announced that the S-1 lot, located at the corner of 10th Street and Texas Tech Parkway, will remain open and free for home basketball games. A free shuttle service from this lot will transport fans to and from the United Supermarkets Arena. The shuttle service starts 90 minutes before tip-off and ends 60 minutes after the game.
Texas Tech has also introduced a new "tap and go" mobile ticketing system to speed up arena entry. All basketball tickets will remain 100% mobile, and fans will need to place their downloaded mobile tickets near ticket scanners for wireless identification. Texas Tech will no longer accept screenshots of mobile tickets to protect ticket holders from scams or counterfeit purchases.
Arena doors for Texas Tech basketball games typically open an hour before tip-off, unless otherwise specified by TTU Athletics. Texas Tech has also outlined a re-entry policy for the United Supermarkets Arena, stating that re-entry will not be permitted throughout the 2024-25 season. Fans who leave the arena will need to purchase a new ticket for admission back into the stadium.
Other policies and guidelines for Texas Tech basketball games include:
- Small clutch bags, approximately the size of a hand, with or without a handle or strap, can be brought into the venue along with one of the clear plastic bags.
- An exception is made for medically necessary items after proper inspection, and guests carrying such bags or equipment must have them inspected and tagged by security.
- Hand sanitizer and disinfectant wipes are permitted inside the arena.
- Guests appearing intoxicated will be denied entry or ejected from the arena.
- Guests interfering with the progress of the event or going onto the playing surface will be ejected and may face legal consequences.
- Guests interfering with other guests' ability to enjoy the game will be subject to ejection.
- Paramedics are available at the arena for Texas Tech basketball games and will respond immediately if urgent medical assistance is needed.
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Frequently asked questions
Yes, Texas Tech Basketball has announced fan information for the 2024-25 basketball season, including 18 home games at the United Supermarkets Arena. Texas Athletics also provides fan services and accommodations for its fans.
Texas Athletics provides a range of fan accommodations, including mobile ticketing and parking systems, cash-to-card kiosks, and clear bag policies. Fans can also download the Longhorn Network app for access to live programming and original content.
Small clutch bags, approximately the size of a hand, with or without a handle or strap, are allowed into the venue. Medically necessary items are also permitted after proper inspection. One sealed soft plastic bottle of water (up to one liter) is allowed, and hand sanitizer and disinfectant wipes are permitted.
Fans can purchase parking online through the University of Texas Parking and Transportation Services website, utparking.clickandpark.com. Pre-paying for parking online in advance guarantees a $5 rate.
Texas Athletics maintains a prohibited items list, which includes items that may cause distractions or safety hazards. Banners, flags, selfie sticks, outside food and beverages (except medically necessary snacks), and laser pointers are some examples of restricted items.
