Saoirse Downs
SwiSh Basketball is an independent basketball shop in the UK that sells basketball clothing, footwear, basketballs, portable basketball systems, and basketball accessories. The company has received mixed reviews on Trustpilot, with an overall rating of 2.1/5 stars. While some customers have praised SwiSh Basketball for their fast delivery and good customer service, others have complained about issues with shipping and refunds. There are also some Reddit discussions about the legitimacy of a similar-sounding website, swishcity.store, which sells basketball footwear.
| Characteristics | Values |
|---|---|
| SwishBasketball Trustpilot Rating | 2.1/5 |
| Number of reviews on Trustpilot | 15 |
| Products | Clothing, footwear, basketballs, portable basketball systems, basketball accessories, teamwear, balls, equipment |
| Shipping | Delayed deliveries have been reported |
| Customer Service | Responsive and apologetic |
| Website | swishbasketball.co.uk |
| Related Websites | swishcity.store, swishcitystore |
Explore related products
What You'll Learn
SwiShbasketball has a 2.1/5 rating on Trustpilot
SwiShbasketball has received mixed reviews on Trustpilot, with a rating of 2.1/5 stars. While some customers have praised the company for its fast delivery and great prices, others have expressed disappointment over delivery issues and lack of refunds.
On the one hand, several customers have left positive reviews, commending SwiShbasketball for their efficient service. One reviewer mentioned that they received their order promptly, with the item nicely boxed in its official packaging. Another customer highlighted the company's fast delivery to Denmark, noting that the package arrived at their local post office within two days of placing the order. This reviewer also praised SwiShbasketball for offering great prices and a selection of shoes that aren't available in Danish stores. Similarly, a customer from the UK expressed satisfaction with their purchase of basketball boots, citing good communication and customer service throughout the ordering process.
On the other hand, there have been negative reviews from customers who experienced issues with their orders. One reviewer from the USA mentioned that they never received their ball, which was ordered months ago, and expressed concern about the lack of a refund. Another customer shared a similar experience, stating that their item never arrived and that the company refused to provide a refund before three weeks had passed. This reviewer suggested that SwiShbasketball should improve its shipping policies to better accommodate such situations.
It is worth noting that SwiShbasketball has responded to some of these negative reviews. In one instance, they explained that emails from the customer were found in their junk folder, and they attempted to resolve the issue by phone and email. However, the customer remained disappointed, citing a lack of response to their phone calls and a size issue with the product.
Overall, the mixed reviews on Trustpilot suggest that while some customers have had positive experiences with SwiShbasketball, there are also instances of delivery issues and dissatisfaction with the company's handling of refunds and customer service.
Badminton Skills: My Learning Journey
You may want to see also
Explore related products
The website has mixed reviews
SwiSh Basketball has received mixed reviews on Trustpilot, with an overall rating of 2.1/5 stars. While some customers have praised the company for their fast delivery and great prices, others have complained about issues with shipping and customer service.
One customer from Denmark gave SwiSh Basketball a positive review, stating that they received their package within a few days of ordering, which they claimed was faster than local delivery services. They also praised the company for offering great prices and a wide selection of shoes that are not available in Danish stores. Another customer from the UK shared a similar positive experience, expressing satisfaction with the prompt delivery and proper packaging of their order.
On the other hand, some customers have had negative experiences with SwiSh Basketball. One customer from the UK reported that they never received their order despite being assured that it was on its way. They warned others to be wary when ordering from the website. Another customer shared their disappointment with the company's handling of a size issue and refund policy, stating that their item never arrived and they were unable to receive a refund before three weeks.
In response to some of the negative reviews, SwiSh Basketball has actively tried to resolve issues. In one instance, they apologized for missing emails that ended up in their junk folder and tried to reach out to the customer via phone and email to rectify the situation.
Overall, the mixed reviews of SwiSh Basketball on Trustpilot highlight both positive and negative experiences with the company's delivery, customer service, and product availability. While some customers have been pleased with their prompt delivery and unique product offerings, others have faced challenges with shipping and refunds.
The Fighter's Anatomy: Will Harris' Basketball Journey
You may want to see also
Explore related products
It is a UK-based basketball shop
SwiSh is a UK-based basketball shop that offers a wide range of basketball-related products, including clothing, footwear, basketballs, portable basketball systems, and accessories. The company caters to both individual players and teams, providing discounts on bulk purchases for clubs and schools.
While SwiSh claims to be the leading independent basketball shop in the UK, customer reviews on Trustpilot suggest a more nuanced picture. The company currently has a "Poor" rating of 2.1/5 stars, with mixed feedback from its clients.
Some customers have praised SwiSh for their fast and efficient service, with one international customer from Denmark commenting on the impressive speed of delivery. Others have expressed satisfaction with the pricing and product availability, noting that certain shoe models were available on SwiSh but not in their local stores.
However, there are also several negative reviews, with some customers reporting issues with non-delivery of their orders and difficulties obtaining refunds. There are also mentions of problems with communication and customer service.
It is worth noting that SwiSh has actively responded to some of these negative reviews, attempting to resolve issues and apologizing for any inconveniences caused. The company's response to one review mentions that they operate solely in the UK, indicating that they may have experienced challenges with international orders.
Overall, while SwiSh appears to be a legitimate UK-based basketball shop, the mixed customer reviews highlight the importance of cautious purchasing and suggest that improvements can be made in certain areas of their operations.
Mastering the Press: Strategies for Basketball Defense
You may want to see also
Explore related products
It offers discounts on bulk purchases
SwiSh is the leading independent basketball shop in the UK. It offers a wide range of products, including clothing, footwear, basketballs, portable basketball systems, and basketball accessories. One of the standout features of SwiSh is its offering of discounts on bulk purchases, making it an attractive option for clubs and schools looking for teamwear and equipment.
The bulk purchase discounts can be particularly advantageous for organisations or individuals buying in large quantities. Whether it's a club manager stocking up on team gear or an enthusiast stocking up on basketball essentials, SwiSh's bulk purchase option can result in significant savings. This feature sets SwiSh apart from other retailers in the basketball market.
While the company has received mixed reviews on Trustpilot, with an overall rating of 2.1/5, some customers have praised SwiSh for its efficient service, fast delivery, and great prices. One reviewer mentioned that they "always use these guys" and commended their "fantastic, fast, and efficient service." Another reviewer highlighted the convenience of purchasing shoes from SwiSh, as certain brands and models were unavailable in Danish stores.
However, it's essential to consider that some customers have expressed concerns about their purchasing experience. One reviewer mentioned that their item never arrived, and they encountered challenges with obtaining a refund. Another reviewer faced issues with their order, citing a lack of responsiveness from the company. These negative experiences have contributed to the overall poor rating on Trustpilot.
Despite the mixed reviews, SwiSh's offering of discounts on bulk purchases can be beneficial for those looking to save money on basketball-related purchases. It is always recommended to exercise caution and thorough research when making online purchases, especially when considering bulk orders.
Fouls to Give: Strategies for Smart Basketball Defense
You may want to see also
Explore related products
It has been called a scam by some
SwiSh Basketball has been called a scam by some. The basketball retailer has a poor rating of 2.1/5 on Trustpilot, with several negative reviews. Some customers have complained about not receiving their orders, even after being assured that the item was on its way. Others have expressed concerns about the company's refund policy, stating that they did not receive a refund for an order that never arrived.
In contrast, there are also positive reviews for SwiSh Basketball on Trustpilot. Some customers have praised the company for their fast delivery, great prices, and good customer service. These customers have shared their satisfaction with the efficient service and the availability of products that are not easily found in their local stores.
The mixed reviews on Trustpilot create a divided opinion about the legitimacy of SwiSh Basketball. While some customers have expressed dissatisfaction and raised concerns about potential scams, others have had positive experiences with the company.
Adding to the confusion, there are mentions of a similar-sounding website, swishcity.store, on Reddit. Users on the r/BBallShoes and r/Basketball subreddits have questioned the legitimacy of this website, with one user specifically asking if it is a scam. However, there is limited information and feedback available about this particular website, leaving room for uncertainty.
It is important to approach online retailers with caution, especially when there are concerns about their legitimacy. While SwiSh Basketball has received both positive and negative reviews, potential customers should conduct their own research, compare multiple sources of information, and make informed decisions before placing orders with any unfamiliar websites.
Badminton-Playing Countries: A Global Sport
You may want to see also
Frequently asked questions
Swish Basketball is a legitimate business, but it has a poor rating of 2.1/5 stars on Trustpilot.
Swish Basketball is the leading independent basketball shop in the UK. They offer clothing, footwear, basketballs, portable basketball systems, and accessories. They also offer discounts on bulk purchases for clubs and schools.
Swish Basketball has mixed reviews. Some customers have praised the company for their fast delivery and good customer service, while others have complained about items not arriving and issues with refunds.
