Helena Frye
The University of Michigan offers a variety of options for transferring basketball tickets. Students can use the MaizeTix platform to securely buy and sell tickets. The Alumni Ticket Exchange is another option for alumni to find or list tickets to University of Michigan events, including basketball games. Additionally, the Michigan Union Ticket Office (MUTO) provides ticketing services and allows purchases through third-party vendors like AXS, although the validity of tickets from third-party vendors cannot be guaranteed. For those seeking tickets directly from the university, the Athletic Ticket Office is the exclusive retailer for all University of Michigan sporting events.
| Characteristics | Values |
|---|---|
| Ticket transfer platform | MaizeTix |
| Ticket types | Basketball, football, hockey, and other U-M events |
| Ticket transfer process | Select the game, find a ticket, pay, accept the transfer via student email |
| Fees | $3 + 5% on all ticket purchases |
| Payment methods | Credit or debit card |
| Additional fees | Service charge, event fee, facility fee, credit card fee (maximum of $6.50 per ticket) |
| Mailing fee | $2 per order |
| Holding fee | $1 per order |
| Refunds | Not allowed, except in the event of cancellation at management's discretion |
| Alumni ticket exchange | Available for U-M events, including games, lectures, and concerts |
| Third-party vendors | Not allowed, orders may be cancelled without notice |
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What You'll Learn
Using the Alumni Ticket Exchange
The University of Michigan's Alumni Ticket Exchange is a platform that helps alumni and Alumni Association members find or list tickets to Michigan football games and other events. The platform is exclusive to University of Michigan events, such as games, lectures, or concerts on campus, as well as off-campus events featuring a University of Michigan team or sponsored by a University of Michigan department.
To use the Alumni Ticket Exchange, you must first determine whether you are buying or selling tickets. If you are buying tickets, you can browse the listings on the platform and contact the seller directly. Be sure to include your name, email address, or phone number, as well as specific information about the tickets you are seeking. If you are selling tickets, you will need to create a listing. When creating a listing, indicate whether you are buying or selling tickets and include the name of the event, such as "Wanted: Two tickets to the Michigan/Ohio State game." You can also include additional details about the event or tickets in the body of your listing.
It is important to note that all transactions on the Alumni Ticket Exchange occur directly between the seller and the buyer. The Alumni Association does not endorse or guarantee any transactions. They simply provide a platform for alumni and members to connect and exchange tickets. Additionally, the Alumni Association reserves the right to remove any posts or listings for any reason.
If you are looking for tickets to away football games, you may not be able to find them through the Alumni Association. The Alumni Association traditionally offers tickets to the Homecoming game as part of a game-day package but does not typically provide opportunities to obtain tickets for away games. For away-game tickets, it is recommended to visit the Michigan Athletics website for more information.
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Using MaizeTix
MaizeTix is a secure student ticket marketplace at the University of Michigan (UMich). It was founded by four engineering students who wanted to create a safe platform for students to trade tickets, eliminating scams, haggling, price gouging, and long wait times. The website currently offers football and men's ice hockey tickets, with plans to expand to include men's basketball.
To use MaizeTix, you must be a UMich student and register an account using your @umich.edu email address, which will be verified. Once you have an account, you can either sell tickets or purchase them from a range of listings.
If you're selling a ticket, navigate to Ticket Listings through the "Games" button, select a specific game, and then click "Sell Your Ticket." Fill in your ticket information and your desired listing price. You will then be redirected to Stripe, where you'll need to create an account and provide your payout method.
If you're purchasing a ticket, navigate to Ticket Listings, select the game you want to attend, and find a ticket that works for you. After filling out your payment details, you will receive the ticket in your inbox from Michigan Athletics within 15 minutes of confirmation. You will also receive an email from the Michigan Athletics ticket portal notifying you that you've been transferred a ticket. Accept the transfer, and you're all set to enjoy the game!
MaizeTix charges a fee of $3 plus 5% of the total ticket cost for each transaction. This fee covers the cost of operating the business, including payment processing by Stripe and other business expenses.
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Using Ticketmaster
To transfer your University of Michigan basketball tickets using Ticketmaster, you must first check if your tickets are eligible for transfer. To do this, go to your order and select the 'Transfer' button. If you see a message saying that the event organiser hasn't activated transfer, then your tickets cannot be transferred. If your tickets are eligible, sign into your Ticketmaster account and find your order in the 'My Tickets' section.
Next, select the tickets you wish to transfer. You can transfer some or all of your tickets. Enter the recipient's information, including their email address and/or mobile number. You can also add a note to the recipient.
After selecting the tickets for transfer, click 'Continue' or 'Confirm' and then 'Send' or 'Transfer' to finalise the transfer. Once the recipient has accepted the tickets, you will receive an email confirmation. The recipient will be issued a new barcode, and the tickets in your account will no longer be valid for entry.
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Using MUTO
The Michigan Union Ticket Office (MUTO) provides ticketing services for a variety of events. However, athletic tickets, including those for basketball games, are not sold at MUTO. These can only be purchased at the Athletic Ticket Office, located at the corner of State Street and Hoover Street.
MUTO sets its service charges below those of competing ticketing agencies to ensure competitive pricing for students and the Ann Arbor community. The phone and online fees are the same and increase per ticket based on the ticket price (up to a maximum of $6.50 per ticket). Counter sales at MUTO at the Michigan Union incur a $1 fee, while there is no service charge for sales on the day of the show. There is also a $2 fee per order for mailing and a $1 fee per order for holding tickets at Will Call.
To ensure the validity of your tickets, it is recommended to always purchase them through the MUTO website or ticket office. While MUTO inventory may sometimes be shared with other ticketing companies, third-party vendors, secondary markets, or brokers are in violation of their ticketing policy, and such orders may be cancelled without notice.
MUTO accepts credit and debit card payments, but cards may be declined if they are expired or invalid, or if the billing information does not match what the card company has on file. If this happens, you should contact your credit card company to verify the information and then MUTO to confirm whether the order went through. Declined charges typically appear as pending and should drop off your account within 3-5 business days. Please note that all sales through MUTO are final, with no refunds or exchanges, unless a refund is issued at the management's discretion in the event of a cancellation.
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Purchasing tickets in person
If you prefer to purchase your University of Michigan basketball tickets in person, you can do so at the Athletic Ticket Office, located at the corner of State Street and Hoover Street. This is the only place where you can buy tickets for University sporting events.
The Michigan Union Ticket Office (MUTO) also provides ticketing services for a variety of events, although not for athletic events. You can purchase tickets in person at the MUTO counter at the Michigan Union. Note that there is a $1 service charge for counter sales.
If you are a student, you can also use the MaizeTix platform to purchase tickets. Simply log in to your portal, select the game you want to attend, and make a listing. Once you've purchased a ticket, it will be automatically transferred to you within 15 minutes. You'll receive a notification to your student email, which you can then use to access and enjoy the game.
It's important to note that the University of Michigan no longer acts as a Ticketmaster outlet. If you wish to purchase tickets through Ticketmaster, you must do so via their website or by calling their customer service line.
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Frequently asked questions
You can use the Alumni Ticket Exchange to find another person to transfer your ticket to. You can also email [ticketexchange](mailto:[email protected]) and offer your tickets for exchange or sale.
You should indicate whether you are buying or selling a ticket and include the name of the event, number of tickets, and any other relevant details.
Payment is handled directly between the seller and the buyer. You will receive the exact amount you listed your ticket for once the buyer accepts the ticket.
To ensure the validity of your tickets, always purchase them through an authorized seller such as the Michigan Union Ticket Office (MUTO) website or ticket office. Tickets purchased through third-party vendors are subject to cancellation without notice.
