Amanda Knapp
DribbleUp offers a range of smart sports equipment, including a smart basketball, that can be used in conjunction with an All-Access Membership. This membership provides unlimited access to live and on-demand training sessions via the DribbleUp app. While the membership is not mandatory, it does offer full access to the app's content and training sessions. Without a membership, users have access to limited content in the app, such as short drills. The membership can be purchased separately or alongside a DribbleUp smart product, and it can be managed or cancelled online or via email.
| Characteristics | Values |
|---|---|
| Membership | Required to access unlimited live and on-demand training sessions |
| Membership Activation | Activates upon delivery of the product |
| Membership Charges | Monthly or annually |
| Membership Cancellation | Can be cancelled at any time by logging in at account.dribbleup.com or by contacting [email protected] |
| Membership Refund | 30-day money-back guarantee for new members |
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What You'll Learn
DribbleUp Smart Equipment includes a Smart Basketball
DribbleUp offers a 30-day money-back guarantee for new members. If you are not satisfied with your purchase, you can cancel within 30 days of delivery and receive a refund. This applies to both the DribbleUp Smart Equipment and Membership charges for the initial one-month or annual period. However, it is specified that only first-time purchasers of DribbleUp Smart Equipment are eligible for the full refund, which includes the initial Membership charges.
The DribbleUp Smart Basketball is a unique ball that works in conjunction with the DribbleUp mobile app. The app uses your device's camera to track the ball's movement in real-time, creating an augmented reality experience. It provides instant virtual feedback on your dribbling performance, allowing you to improve your basketball skills. The app offers a library of dynamic and exciting basketball drills for players of all ages and skill levels, from beginners to advanced players.
With the DribbleUp Smart Basketball, you gain access to over 1,800 live and on-demand classes and drills with elite coaches. The app allows you to track your progress, set goals, and identify areas for improvement. It is a fun and interactive way to learn and improve your basketball skills, providing a foundation that can be taken from the driveway to the basketball court.
The DribbleUp All-Access Membership gives you unlimited access to live and on-demand training sessions across all supported DribbleUp products, including the Smart Basketball. The Membership begins automatically when your product is delivered, and you can manage it through your account on the DribbleUp website. With the Membership, you can add up to six household members to your account, providing access to all available training sessions for your family.
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All-Access Membership unlocks full training sessions
DribbleUp's All-Access Membership is required to access unlimited training sessions for all supported DribbleUp products, including the Smart Basketball. This membership provides full access to live and on-demand training sessions, unlocking the complete library of content.
The All-Access Membership is a paid subscription that begins automatically when your DribbleUp product is delivered, or at the time of purchase if bought separately. It is important to note that the membership automatically renews and you will be billed monthly or annually unless it is cancelled. DribbleUp communicates this information during the checkout process and in confirmation emails.
With the All-Access Membership, you can add up to five additional household members to your account, allowing everyone to access all the available training sessions. This feature makes it ideal for families or groups who want to improve their basketball skills together.
DribbleUp offers a 30-day money-back guarantee for new members. If you are unsatisfied with the product or membership, you can cancel within 30 days of delivery and receive a refund. To manage your membership, you can log in to your account on the DribbleUp website or contact their customer support team through email or live chat.
Overall, the All-Access Membership from DribbleUp is a valuable investment for those seeking full access to their extensive training sessions, especially for those with multiple family members interested in improving their basketball skills.
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Membership is required for unlimited live and on-demand classes
To access unlimited live and on-demand classes, a membership is required for DribbleUp basketball. This is called the All-Access Membership, which gives you unlimited access to live and on-demand training sessions across all supported DribbleUp products. This includes the Smart Basketball, as well as other products such as the Soccer Ball, Baseball Glove, Tennis Racket, and DribbleUp Fitness.
The All-Access Membership can be purchased separately at account.dribbleup.com, where you can also manage your membership. If purchased separately, the membership starts at the time of purchase. If purchased with a DribbleUp product, the membership begins automatically when the product is delivered.
DribbleUp offers a 30-day money-back guarantee for new members. If you are not satisfied, you can cancel within 30 days of delivery and receive a refund for your membership and the product. After the initial 30-day period, you will not receive a refund for any portion of your initial or subsequent membership charges.
It is important to note that the membership will automatically renew and you will be billed each month or year unless you cancel. You can cancel your membership at any time by logging in at account.dribbleup.com or by contacting DribbleUp via email or live chat.
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You can cancel your membership anytime
You can cancel your DribbleUp All-Access Membership at any time. The Membership provides unlimited access to live and on-demand training sessions for all supported DribbleUp products, such as the Smart Basketball, Soccer Ball, Baseball Glove, Tennis Racket, and DribbleUp Fitness.
To cancel your membership, you can go online to account.dribbleup.com or contact DribbleUp via email at [email protected]. You can also reach out via Live Chat on their website, dribbleup.com, or directly through the DribbleUp app.
It's important to note that while you can cancel your membership at any time, the cancellation will not go into effect until the end of the initial monthly or annual subscription period. Additionally, DribbleUp does not provide refunds for Membership cancellations outside of the 30-day cancellation period. If you are a first-time purchaser and cancel within 30 days of delivery, you can receive a full refund for your initial Membership charges.
If you decide to return your DribbleUp Smart Equipment, you must do so within 14 days of cancelling your membership to avoid additional charges.
DribbleUp aims to provide a clear understanding of their Membership terms during the purchase process, including communication on their website, at checkout, and in confirmation emails. However, some customers have expressed confusion or frustration regarding unexpected charges and difficulties with cancellations.
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Refunds are available for new members within 30 days
DribbleUp offers a 30-day money-back guarantee for new members who are not satisfied with their DribbleUp Smart Equipment. This means that if you cancel your membership within 30 days of delivery, you will receive a refund for your membership charges. This policy only applies to first-time purchasers of DribbleUp Smart Equipment, and you will lose access to live and on-demand sports and/or fitness classes.
To be eligible for a refund, you must return your DribbleUp Smart Equipment within 30 days of cancelling your membership. It is important to note that simply initiating a return of the equipment will not cancel your membership. You can manage your membership by logging in at account.dribbleup.com, where you can also add up to 6 household members to your account.
DribbleUp clearly communicates the membership requirements during checkout, on the website, and in confirmation emails. Despite this, some customers have expressed frustration over unexpected charges, especially when the product was received as a gift. DribbleUp has responded to these complaints and offered assistance in resolving the issues.
It is worth mentioning that the DribbleUp All-Access Membership provides unlimited access to live and on-demand training sessions across all supported DribbleUp products, including the Smart Basketball, Soccer Ball, Baseball Glove, Tennis Racket, and DribbleUp Fitness. Without a membership, access to content in the app is limited to short drills.
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Frequently asked questions
Yes, a paid membership is required to access unlimited DribbleUp live and on-demand classes. The All-Access Membership gives you unlimited access to live and on-demand training sessions across all supported Dribbleup products.
Your Dribbleup membership begins automatically when your Dribbleup product is delivered. If purchased separately, it starts at the time of purchase.
Yes, Dribbleup offers a 30-day money-back guarantee for new members. If you're not satisfied, you can cancel within 30 days of delivery and receive a refund.
You can cancel your Dribbleup membership at any time online at account.dribbleup.com or by contacting customer support via email or live chat.
Yes, you can give a Dribbleup membership as a gift. However, memberships are not transferable. The recipient will need to create their own account to access the membership benefits.
