Toms Boat Shoes: Are They Worthy?

TOMS is a shoe company that was founded in 2006 and prides itself on corporate responsibility and giving. The company has a One for One program where they donate a pair of shoes to a child in need for each pair of shoes sold. They sell men's, women's, and children's shoes online, in their stores, and through third-party retailers. Reviews for their boat shoes are generally positive, with customers praising the quality, comfort, and fit of the shoes. However, some customers have reported issues with the soles being extremely slick when wet and have also experienced problems with customer service.

Toms Men's Dorado Boat Shoe

The TOMS Men's Dorado Boat Shoe is a casual, nautical-inspired slip-on shoe. Unfortunately, it is currently unavailable on Amazon, and it is uncertain when or if the item will be back in stock.

However, there are over 197 total ratings for the product, with an average rating of 4.1 out of 5 stars. Here is a summary of the reviews:

Positive Reviews

• The shoes are comfortable and fit as expected, with just enough room for the toes.
• They are lightweight and suitable for people with high arches.
• The colour and build are good, and the shoes are true to size.
• The shoes have a nice look and are made of good material.
• They are good value for money and make a wonderful purchase.
• They are described as "great boat shoes" by one reviewer.

Critical Reviews

• Some customers have had issues with the fit, finding them too tight on the sides or needing to order a bigger size.
• One reviewer mentioned that the shoes caused horrible blisters and that they needed to buy no-show socks to wear with them.

Overall, the TOMS Men's Dorado Boat Shoe seems to be a well-liked product, with most reviewers praising their comfort, fit, and attractive design. However, there are a few mentions of sizing issues, so it might be worth ordering a size up if you are between sizes or have wider feet.

Toms Men's Culver Boat Shoe

Customers like the quality, comfort, and fit of the shoes, mentioning that they hold up well through home life and ship life. Several reviews mention that the shoes are comfortable and don't hurt without socks. One review notes that the shoes are "extremely comfortable and look great."

However, some customers have reported that the soles of the shoes are extremely slick when wet, making them a hazard when out on the water. Some reviews suggest ordering a half size bigger as the shoes can run a little small.

Overall, Toms Men's Culver Boat Shoes are a good option for those seeking a comfortable and casual boat shoe, but they may not be suitable for wear on an actual boat due to the slick soles.

Quality, comfort, and fit

Toms boat shoes are generally well-regarded by customers for their quality, comfort, and fit.

Quality

Many customers have praised the quality of Toms shoes. One customer review mentions that their husband's Toms shoes have "held up through home life and ship life". Another review mentions that their Toms shoes are the softest leather and are so comfortable.

Comfort

Toms shoes are often described as comfortable by customers. One review mentions that their Toms are the most comfortable shoe they own. Another review mentions that their Toms shoes are super comfy and that they could walk for hours without sore feet.

Fit

Toms shoes are said to have a good fit by customers. One review mentions that their Toms shoes were tight at first but after walking around in them for about an hour the fit was perfect. Another review mentions that their Toms shoes were true to size and very comfortable.

However, there are also some negative reviews that mention issues with the fit of Toms shoes. One review mentions that their Toms shoes were a little tight and that they had to order a half size smaller than [they] normally wear. Another review mentions that their Toms shoes were a little big and that they had to order a full size smaller.

Poor customer service

Toms' customer service has been described as non-existent, horrible, the worst, appalling, and a joke. Many customers have complained about the company's poor communication, slow response times, and lack of transparency.

One common issue is the difficulty of obtaining refunds or exchanges, with some customers reporting that they never received their refunds, even after multiple discussions with customer service. Others have been told that their orders were "stuck in processing" or that their requests for refunds or exchanges were outside the company's return window. In some cases, customers have been charged restocking fees or return shipping fees, even when the issue was due to a company error or a defective product.

Additionally, there are reports of customers receiving incorrect or damaged items and then being denied refunds or replacements. Some customers have also experienced issues with the company's website, such as problems with placing orders or leaving reviews. Overall, the consensus among these reviews is that Toms' customer service is highly unsatisfactory and has led to a negative shopping experience for many individuals.

Inconsistent sizing

One customer mentioned that they had to return their order because the shoes were too big, and they had to pay a restocking fee, which they found frustrating. Another customer stated that they received two pairs of shoes, one of which fit well, while the other was at least half a size too big, causing their heels to slip out. This inconsistency in sizing between two pairs of the same shoe caused frustration and disappointment.

Some customers have also noted that Toms boat shoes tend to run narrow, and while they fit well for those with high arches, others have had to return them for a larger size. This suggests that Toms boat shoes may not be suitable for individuals with wider feet.

In addition, a few customers have shared their experiences with the return and exchange process, which has been described as frustrating and time-consuming. In some cases, customers have been unable to receive a refund or exchange for a different size, resulting in a negative overall experience.

It is important to note that while inconsistent sizing has been a concern for some customers, there are also reviews from individuals who found the shoes to fit as expected or even a little small. Therefore, it is advisable for customers to carefully review the sizing information and consider ordering a size up or down, depending on their foot shape and preferences.

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